Terms of Use

GENERAL TERMS

The Company named "Maria I. Tsoni" and the distinctive title "DomesticPlan", welcomes you to its website www.domesticplan.gr, through which you might be informed about its products and place your online orders remotely.

The present terms of operation and use of the website are fully compatible with the applicable European and Greek law, while the User who visits the website acknowledges that he/she is fully aware of them, accepts them explicitly and unconditionally and undertakes the obligation to abide by them.

In the context of compliance with article 4 of decree 131/2003, the Company informs you of the following:

Head Office: Andersen 14, P.C. 11525, Athens

Tax Identification Number: 143502899, Tax Office: Psychikou

Contact: info@domesticplan.gr

E-SHOP

Users can freely navigate the Website.

The products being sold through the Website are intended exclusively for purchase by Users and not for resale. In case of violation of this condition, the User is obliged to compensate the Company for any damage that he/she may suffer as a result of his/her unconventional behaviour.

The company reserves the right to change the content of the website www.domesticplan.gr at any time and without notice. The control of the items' characteristics provided and ordered, is responsibility of the customer using the Website.

NEWSLETTER

In various parts of the website (footer, pop up windows etc.) you are given the opportunity to become a member of www.domesticplan.gr, by filling your e-mail in the appropriate fields. That way you become a subscriber to the newsletter of the company. In case you wish to remove your e-mail from the list of newsletter recipients, all you have to do is click on the corresponding link at the bottom of each newsletter.

INTELLECTUAL PROPERTY RIGHTS

The company is the sole and exclusive owner of all www.domesticplan.gr content and structure copyrights, apart from specific exceptions. The distinctive titles and trademarks posted on the Website, are property of the Company. The company reserves the right to initiate civil, administrative and criminal legal actions against any violator of the relevant terms.

All texts, photographs, commercial and financial data, the layout of www.domesticplan.gr are intellectual property of the company, protected by the relevant provisions of Greek Law, European Law and applicable international conventions on intellectual property. Based on the above, the total or partial copying, distribution, transfer, processing, storage, reproduction, republication, modification and any related action on the above elements without prior written consent by the company, is strictly prohibited. Otherwise, the above actions may constitute an infringement of intellectual property rights of the company, which reserves the right to claim any positive and consequential damage caused to it, in accordance with the provisions of the applicable legislation.

CONTACT

If you wish to contact our customer service department, fill in the specialized contact form or send us an e-mail at info@domesticplan.gr.

If you do not receive an answer (within 48 hours except weekends) or you feel that the issue needs immediate service, you may contact us by phone (210 6742503 from 10:00-15:00 except weekends).

In case of any complaint for the execution of your order or for any other reason related to our online store, do not hesitate to contact us either by phone or by sending an e-mail to info@domesticplan.gr.

CUSTOMER DECLARATIONS

The Customer declares that all information provided by him/her when using the www.domesticplan.gr website is accurate. The Customer undertakes the obligation to cover any damage to the company, from the use of this Website and the Customer's account by persons not authorized by the Customer.

LIMITATION OF RESPONSIBILITY

The company shall not be liable to any direct or indirect, positive or consequential damage that may result from the lack of ability to use the www.domesticplan.gr website, as well as from any errors, interruptions, defects or delays in the operation of the website or in the transmission of information via the internet.

PRICE COMMITMENT

Price commitment is only possible via electronic or telephone order, only if you have received a written confirmation. After each order, you will first receive an update of your order entry, and then you will receive a separate confirmation of its acceptance. Price commitment is made only after you have received the confirmation notification. Product prices are bound when you place your order; the products in our warehouse stock are also bound automatically. The company is not responsible for any price drops that may occur, during the period between registration and receipt-delivery of your order.

SECURITY

To protect the data transmitted through the www.domesticplan.gr website, we use SSL (Secure Sockets Layer) software. SSL is a communication protocol encrypting communication between your terminal and the server of our online shop. The decryption of your data is extremely strong and considered practically inviolable. SSL is the most trusted carrier for secure transactions over the Internet on a global scale. With this technology, every item you enter on our site is encrypted before going online at first, while investigation on the authenticity of the message and server, begins immediately after. SSLs come in 2 scales, 40-bit and 256-bit. The higher the scale, the harder it is to break the encrypted message. We use 256-bit SSL, which is a trillion times stronger than its 40-bit counterparts. Finally, the password you provide when becoming a member of www.domesticplan.gr, is your personal security. To present any personal information, we must first be provided with username and password. For this reason, you must keep these details safe, so that they do not fall into the hands of third parties.

All transactions carried out through www.domesticplan.gr are governed by International and European law, which regulates issues related to e-commerce as well as by the Consumer Protection Law (Law 2251/1994), which regulates issues related to remote sales.

VARIOUS TERMS

The Company reserves the right to modify these terms at any time, which will be announced on the Website within a reasonable period of time. In any case, the User will be subject to the terms posted on the date of his/her order.

The Company also reserves the right to discontinue at any time and without prior notice, part or all of the services provided on the Website.

The use of www.domesticplan.gr Website is being held at the sole responsibility of the visitor-customer, and we are not responsible for malicious interference by third parties. Visitors to our Website are obliged to undertake that they will not harm third parties by malicious use of the Website and they will not violate their personal data. Regarding the return of a faulty product, the customer should send the product by GENIKI TACHYDROMIKI and charge the recipient. In case of shipping with another courier company, the parcel will not be received (unless it is with sender's charge). Replacement or repair of the faulty product , may last from 5 to 30 working days.

This Privacy Policy covers the conditions of visitors'/users'/members' (hereinafter "users'") personal data collection and management by the company (owner, creator and holder of all rights at www.domesticplan.gr online store) during registration or visit and use of services and pages of the www.domesticplan.gr site. Visiting - placing an order on www.domesticplan.gr implies unconditional acceptance of the above terms.

The non-exercise of any of the Company's rights under these terms does not in any way imply a waiver of these rights.

APPLICABLE LAW - JURISDICTION

This contract is applied in terms of Greek law, while the Courts of Athens are in charge for any dispute that may arise. Alternatively, out-of-court conciliation solution through the European Alternative Dispute Resolution Body is proposed.

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We use cookies to ensure that we provide you with the best experience on our website. If you continue to use this site, we will assume that you are satisfied with it.